Two months ago I purchased my second Nissan from Economy Nissan In Durango Colorado. The car, a PRO4 didn't have a hitch. I paid extra to have one installed however they had none in stock so they had to order. We've been checking on the hitch for the past 4 weeks and it's still not in. Now, the dealership will not return our calls.
I've had enough and will head in there tomorrow and have it out with these guys, This will be my last Nissan. i'm pissed at Nissan and their lack of parts and also the dealership for lack of followup.

Chill out !

Most all dealerships are having issues getting the factory hitch kit in stock, they seem to be on some kind of parts hold or on national back-order.

We are having the same issue here in Florida at my dealership so relax.

Your other option is to find an aftermarket one.

We've been buying and installing U-Haul and Draw-Tite class 3 hitchs at my dealership.