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#393708 - 25/10/06 02:57 PM thumbs up to AC
Anonymous
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just wanted to post a thank you to AC parts. i had ordered a set of 4 roof top lights from them and when it showed up the box had the wiring harness and switches but only three of the lights. when i called them about it they checked with shipping who said, of course :rolleyes: , "oh no, we shipped out four", even though the box they came in could NEVER have held four of these lights. anyway, the guy i talked to said no problem and shipped out my fourth light which i got today. so...

thanks AC for the good customer support! [ThumbsUp]

i know some of you may say they shouldn't have messed it up in the first place but i cant tell you how many times when something has gone wrong on a shipment from someone or even in an actual store face to face with a semi-live person, "customer support" has been ANYTHING but supportive. thats it, thanks for listening.

Rob

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#393709 - 25/10/06 03:37 PM Re: thumbs up to AC
Anonymous
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Good feedback. Thanks. Recently ordered BL from them and the whole process was clean. No problems and got my lift in 10 days from the order date.

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#393710 - 25/10/06 07:16 PM Re: thumbs up to AC
Anonymous
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Thats good to know because I am thinking of ordering a SL from them.

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#393711 - 26/10/06 10:42 AM Re: thumbs up to AC
Anonymous
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The way the took care of the Diff Plate design flaw was nothing less then impressive as well [ThumbsUp]

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